All Rules and Regulations – included updated Privacy Policy




Important: Please read these conditions of entry carefully

The following conditions apply to (1) each coached session, guided ride or run, swim race, aquathlon or any other event organised by Stylecrest Limited (T/A the Triathlon Training Centre) (“Triathlon Training Centre”, “we”, “our”, “us”), whether held at either Bray Lake Watersports in Bray or another venue selected by The Triathlon Training Centre (each an “Event“) and (2) coaching plans and coaching advice (“Coaching“) provided to you by a Triathlon Training Centre coach.


  • This privacy policy (the “Privacy Policy”) is applicable to the Triathlon Training Centre’s website: (the “Website”) and your direct interactions with us and it sets out how the Triathlon Training Centre uses and protects any information that you give us through your direct interactions with us.
  • In this Privacy Policy, references to “personal information” include any information which can be used to directly or indirectly identify you, such as your name, email address, telephone numbers, postal address, age and gender.
  • This Privacy Policy is intended to let you know (1) the kinds of personal information we may gather during your visit to the Website or through your direct interactions with us, (2) why we gather your personal information, (3) how we might use your personal information, (4) when we might disclose your personal information, and (5) how you can manage your personal information.

Changes to our Privacy Policy

  • We may change this Privacy Policy from time to time and will publish the updated version on our Website. We may also email you to notify you of any substantial changes to this Privacy Policy. You should periodically review this Privacy Policy carefully.

Contacting Us

  • If you have any questions about this Privacy Policy, and do not see your concerns addressed here, or to exercise any of your rights under this Privacy Policy, please contact us by email at or by post at Triathlon Training Centre, Bray Lake Watersports, Monkey Island Ln, Bray, Maidenhead SL6 2EB.

How We May Use Your Personal Information

  • The list below sets out how we use your personal information and what our lawful basis for processing your personal information is.
    • To enable you to participate in an Event – our lawful basis for processing this information is the performance of a contract with you
    • To enable you to volunteer at an Event – our lawful basis for processing this information is either the performance of a contact with you and via your expressed consent
    • To provide you with Coaching, products and other services – our lawful basis for processing this information is the performance of a contract with you
    • To deal with any emergency relating to your participation in an Event or Coaching – our lawful basis for processing this is to ensure your safety and the safety of others at our events, and to protect our rights
    • To send you marketing about our events, coaching or training options – our lawful basis for processing this is via your expressed consent
  • Please note that we may process your personal information without your knowledge or consent, where this is required and permitted by law.
  • We will never share your personal information with a third party unless we are required to do so by law or pursuant to a binding regulatory request (in such circumstances, such disclosure will at all times be solely to the extent required by law or the applicable regulatory request).

Controlling Your Personal Information

  • You can ask us to stop sending you marketing messages at any time by clicking ‘unsubscribe’ on any email or by contacting us at with a request to be unsubscribed.
  • You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to us.
  • It is important that the personal information we hold about you is accurate and current. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Security of Personal Information

  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Links to Other Websites

  • Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Privacy Policy last updated 21 December 2021.



I acknowledge that training for and/or participating in activities such as swimming, open water swimming, running, cycling, triathlon, multi-sport events and related activities (“Activities” and each one an “Activity”) are an extreme test of a person’s physical and mental limits and such training or participation poses potential risks of serious bodily injury, death, or property damage. With full understanding of the risks I am taking, I hereby assume all the risks of training for and participating in an Activity or Activities. I confirm that I am in good health and have no known medical problems that would restrict my ability to participation in any Activity. I acknowledge that I will participate in all Activities entirely at my own risk and that I will not participate if I am not medically fit on the day. By submitting this application online or completing the application in person and paying an entry fee or coaching fee, I agree to abide by the Rules and Regulations as set out below. I also agree that I will advise The Triathlon Training Centre, prior to the relevant Activity, of any change in my health or medical situation if that so arises in the future. By completing the online registration form or on the day form for this Activity, I confirm that I will not hold Stylecrest Limited (trading as The Triathlon Training Centre) or Bray Lake Watersports Centre or, in each case, any of their employees, servants or agents, liable for any loss, liability, damage, expense or claim, which I may suffer or incur as a result of participating in an Activity (including, to the extent permitted by law, liability for death or personal injury), whether caused by Stylecrest Limited (trading as the Triathlon Training Centre) or Bray Lake Watersports Centre or, in each case, any of their employees, servants or agents in this respect.


  • A participant shall not be eligible or entitled to participate in an Event until full payment of the entry fee for that Event has been received by the Triathlon Training Centre.
  • Each participant acknowledges that places on each Event are limited and a participants entry shall not be confirmed and secure until full payment of the entry fee for that Event has been received.
  • Each participant shall be required to complete our online health information and indemnity waiver prior to entry to an Event, including a one to one coached session).


  • We are aware that on occasion a participant will need to withdraw from an Event prior to the date of that Event. We aim to provide a fair policy which both reflects the costs incurred in organising an Event and the needs of the participant.
  • A participant can withdraw from an Event (other than a coached one to one, two to one or three to one session, please see below) subject to the following terms of cancellation:
    • notification 6 weeks or more prior to the Event – a full refund minus any online booking fee
    • notifcation 4 weeks but less than 6 weeks prior to the Event – 50% refund minus any online booking fee
    • notification 2 weeks but less than 4 weeks prior to the Event – 25% refund minus any online booking fee
    • notification less than 2 weeks – nil refund
  • A participant can request a transfer from one Event to another Event (where the entry fee of the second Event is of equal or lesser value or the additional cost of the new event is paid for by the participant) if such request is made at least 2 weeks prior to the original Event and there are still places available.
  • Event entries can be transferred to another participant provided the participant to which the Event entry is transferred to, completes our online health information and indemnity waiver prior to that Event.
  • For any reoccurring coached session – which includes our Friday evening Fitness and Technique Coached Pool sessions and our OWS Fitness and Technique Coached sessions – a participant can cancel a booking via our online booking portal up to 24 hours prior to that coached session and they will be credited for that session and able to rebook for a future session. If a participant has purchased a block card, that block card will automatically be credited with that session for future use. If a participant has purchased a one-off session, they will need to email us as at and we can rebook for them.
  • A participant can cancel a coached one to one (or two to one or three to one) session and receive a full refund or transfer to another suitable date by providing not less than 2 business days notice. Failure to provide 2 business days notice will result in the full coached fee being due and payable, if payment has not been paid prior to the cancellation.


  • Video footage and photographs may be taken which capture your participation in an Event. We will only capture and use on social media such video footage and photographs where you have expressly given your consent. You have the right to request photos and/or videos be removed from websites, social media or future versions of printed materials.


  • Triathlon Training Centre reserves the right to make a change or an amendment to an Event (such as a change to a race course or a change to the timetable for an Event) that we deem necessary to stage the Event. Any change to the Event will be communicated to you at the Event or sooner if practicable.


  • Triathlon Training Centre reserves the right to cancel an Event due to circumstances beyond its reasonable control or for any safety related reason. In the event of an Event being cancelled it shall provide each participant with a full refund, less an administration charge of £5, with no further liability whatsoever arising from such cancellation.


  • Triathlon Training Centre shall not be liable to a participant whether for breach of contract, any tortious act or omission (including negligence) or otherwise, for any:
    • loss or damage of or to personal equipment belonging to that participant;
    • any indirect or consequential loss or damage whatsoever arising out of the participant taking part in the Event or Coaching; or
    • loss of business, revenue or profit; loss of reputation. Triathlon Training Centre will not be liable for any actions of any spectators or other third parties.
  • Nothing in this Agreement shall affect Triathlon Training Centre’s liability for death or personal injury, fraud, or any other liability to the extent it cannot be excluded or limited by law


  • These conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the English courts.
  • If any provision of these conditions are invalid or unenforceable, in whole or in part, the validity of the remainder shall not be affected.


Important: Please read these rules carefully. These apply to taking part in an Event or Coaching at Bray Lake.

All swimmers must be in good health and have no known medical condition that would restrict their ability to participate in open water swimming and related activities, including (if relevant) swim racing, aquathlon or taking part in a coached session or clinic (together the “Open Water Swimming Activities”, and each an “Open Water Swimming Activity”). All swimmers must ensure that they are fit and well enough on the day to undertake such Open Water Swimming Activities.

All swimmers agree to swim entirely at their own risk and in the unlikely event of injury, accident, loss or damage suffered to their person or their property, regardless of however it may be caused, no responsibility whatsoever shall be attached to the organisers, sponsors or any persons involved in the organisation of the Open Water Swimming Activities.

All swimmers must complete a declaration agreeing to obey all the clauses laid down in these rules and regulations prior to taking part in their first Open Water Swimming Activity. All swimmers must also have previously, and within the current calendar year, completed a Bray Lake Watersports swimming waiver.  These rules are established with safety as the most important concern but we are also dedicated to helping you have a really enjoyable experience with The Triathlon Training Centre.


  • All swimmers at Bray Lake will be required to complete a waiver which is valid for that calendar year agreeing to the following:
    • Agree to follow all the rules and orders from the Bray Lake Watersports organisers and personnel helping at the lake.
    • Certify that you are physically fit and have no pre-existing medical conditions that would affect you swimming in open water.
    • Assume all risks associated with swimming in the lake
    • Waive, release and discharge the Bray Lake Watersports and will not make any claim against them.
    • Agree to swim at my own risk and understand the dangers associated with swimming in open water, with the potential for serious personal injury, property loss or illness.
    • The waiver can be found HERE (which can be printed and taken with you for your first swim) or can be completed at the lake before your first swim session.
  • ALWAYS: SIGN IN & OUT OF WATER (BY RETURNING THE BAND YOU ARE GIVEN WHEN YOU SIGN IN). You will be required to write down an emergency contact number.
  • The numbered band should be worn VISIBLE on your ANKLE whilst in the water and returned to the reception desk.  We then know you are safe and out of the water.
  • FIRST TIMERS PLEASE INFORM STAFF AT REGISTRATION This is so we can take extra care to ensure you have a safe swim.
  • EVERYONE must follow all instructions or regulations displayed or given on the day by a member of staff.
  • ALL swimmers must be capable of swimming unaided continuously for 200m (and we recommend you should be able to swim unaided continuously for at least 400m).
  • EVERYONE must enter and exit the water at the designated areas only, unless in the case of an emergency.
  • STRICTLY NO DIVING OR JUMPING into the water at any time.
  • EVERY CHILD (under 16) MUST complete and pass the “Junior Swim Test” to the satisfaction of Bray Lake Watersports management before being permitted to swim at Bray Lake. All children under 16 must be accompanied by an adult in the water unless an exemption is provided by Bray Lake Watersports management.  If there are a group of more than two Under 16s, more than one adult must accompany them in the water.
  • ALL CHILDREN under 16 are limited to the 200 and 400m loops unless they are strong swimmers AND a member of staff has confirmed they may swim on the longer loops.
  • ALL CHILDREN under 16 must swim in a wetsuit unless an exemption is provided by Bray Lake Watersports management.
  • WEAR A WETSUIT This will not only keep you warm but will also act as a buoyancy aid. (If you are a member of an open water swimming association or training for a non wetsuit event you may be exempt from this rule, but only if you seek prior permission, please inform us when you sign in and tick in the brackets on the sign in sheet).
  • SWIM IN SIGHT OF THE CLUB HOUSE ON THE DESIGNATED SWIM LOOPS If you can’t see us — we can’t see you.
  • NOVICE open water swimmers please stick to the smaller loops of 200m or 400m – the 750m 1000m loops are longer than you think.
  • EVERY SWIMMER MUST swim in a anti-clockwise direction on all swim route.  Please swim responsibly!
  • PLEASE NOTE: as ALL the swim loops are measured with GPS and are accurate and at all time within sight of the clubhouse – if you are not on the loop you are swimming “out of bounds”!!
  • SWIM WITH A BUDDY IF POSSIBLE If you get in to trouble, you are not alone, we don’t stipulate that you have to swim with someone but we do encourage it for your own safety, if this is not possible then please swim responsibly and know your own limits.
  • RAISE YOUR ARM FOR ATTENTION If you can not make it to shore, roll onto your back and if possible raise your arm and wait for help.
  • HYGEINE: SHOWER AFTER SWIMMING To reduce the chance of any infection please shower after you come out of the lake. This is also a precaution against Weil’s disease. Wash any open wounds and ears, etc. If you develop any flu like symptoms it is important to see your GP and tell him that you have been swimming in open water.



  • The club house changing room and toilet facilities will be open during normal swim times. Please respect these facilities by keeping them clean and tidy.

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